UPS Whoops FedEx's Butt

FedEx is out! They suck. The delivery sucks, the customer service sucks. I ordered critical piece of equipment for my job. They sent it FedEx. I'm tracking it. It took off from Memphis to Miami at 4:49 AM April 22. Apparently it never arrived. It must still be on the plane, which must be still in the air, over two days later.

I called customer service and yes, it's still in transit. They don't have any information, and can't do anything. Their tracking is obviously inaccurate.
I paid for overnight service, and my invoice says overnight service, but UPSs' website has Apr 28 as a delivery date. So my guess is that my package is sitting in Miami, waiting for the 27th. I told that to the customer service agent, and apparently he couldn't grasp what I was telling him.

My experience with UPS has been, once your package is in the system, they get it to you as soon as they can. The fact that I have so little to say about UPS is a good thing. I like tracking my packages down here, and going to pick them up.

So from now on, if I have a choice, I'm going with UPS all the way.

My new logo for FedEx!